Privacy Policy & Data Protection

1. Data Controller

The data controller responsible for personal data collected on this website is SerBuild Steel Systems Inc. (SerBuild), headquartered at Cevizli Mah. Orhan Gazi Cd. No: 24/B, Maltepe / Istanbul, Türkiye. You can contact our Data Protection Officer at [email protected].

2. Information We Collect

When you interact with SerBuild through our website, request quotes, or submit engineering drawings, we may collect the following categories of data:

• Contact Data: Name, professional corporate email address, telephone/WhatsApp number, job title, and company name.
• Project & Technical Data: Building dimensions, site GPS coordinates, postal codes, architectural sketches, structural drawings (PDF, DWG, IFC), and project timelines.
• Technical Connection Logs: IP address, browser type, referring URL, and timestamp (collected strictly for server security and spam defense).

3. Legal Basis & Purpose of Processing

We process personal and project data based on Article 6(1)(b) of the GDPR (processing necessary for the performance of a pre-contractual inquiry or contract) and Article 6(1)(f) (legitimate business interest in providing accurate engineering calculations and secure server operation). We do not sell, rent, or monetize your data to third parties.

4. Data Retention & Security

All uploaded engineering project files are stored on isolated, encrypted servers with strict access controls. Data is retained for the duration of the commercial inquiry and statutory warranty/liability periods associated with structural engineering contracts.

5. Your Rights Under GDPR

As a data subject, you have the following rights under European data protection legislation:

• The right to access, rectify, or request deletion of your personal data.
• The right to restrict or object to the processing of your data.
• The right to data portability.
• The right to lodge a complaint with a competent European data protection supervisory authority.